Privacy Policy

Last Updated: March 15, 2024

At Fluid Junction, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features or resources we make available on our site. You may be asked for, as appropriate:

• Contact information (such as name, email address, phone number, and mailing address)
• Demographic information (such as age, gender, and location)
• Payment information (such as credit card details)
• Appointment and service preferences
• Health information related to makeup application (such as allergies or skin conditions)

You may, however, visit our site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain site-related activities or services.

Non-Personal Data

We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include:

• Browser name and type
• Device type
• Operating system
• Internet Service Provider (ISP)
• Time stamps
• Pages visited
• Referring/exit pages
• Clickstream data

2. How We Use Your Data

We may use the information we collect from you for the following purposes:

Personal Data

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions and deliver services
• To send periodic emails regarding your order or other products and services
• To administer promotions, surveys, or other site features
• To communicate with you about appointments, services, and related matters
• To maintain appropriate records for internal administrative purposes

Non-Personal Data

• To analyze trends and track user movements on the website
• To gather demographic information about our user base as a whole
• To improve site navigation and user experience
• To diagnose technical problems

3. Data Protection and Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our website is also in compliance with PCI vulnerability standards to create as secure an environment as possible for users.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your computer or mobile device when you browse websites.

Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Cookie Management

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Our cookie consent banner allows you to select which types of cookies you wish to accept. You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

• Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Business Transfers: If our business is sold or merges with another business, your information may be disclosed to our advisers and any prospective purchaser's adviser and will be passed to the new owners of the business.
• Legal Compliance: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request the correction of inaccurate personal information we hold about you
• The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
• The right to withdraw consent for processing where we rely on your consent
• The right to request that we transfer or port elements of your data either to you or another service provider
• The right to complain to your data protection regulator

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

11. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.